Aqua Publica Europea supports public water operators' commitment to high quality services for all by facilitating knowledge-sharing and best-practices exchange. We do this through our Working Groups and Water Erasmus initiative.
The aim of the Aqua Publica Europea “Water Erasmus” initiative is threefold:
One of our main missions is to provide our members with a platform for mutual learning. APE Working Groups are operator-led and work on a wide range of issues responding to operators' knowledge needs.
Starting from the principle that water, which is a public and common good, is accessible to all at a reasonable price and is managed transparently, this WG seeks to analyse how water operators fund themselves and propose socially acceptable and sustainable financing models.
The Working Group aims at promoting the public sector’s commitment to efficiency and quality management. Its activities revolve around the exchange of best practices and definition of standards and benchmarks in relation the management of the operator and its customer service.
The main of the Working Group is to exchange experiences and information on communication strategies with the aim of promoting tap water and raising the profile of the public water sector.
The focus of the working group is promoting the growth of an “innovation culture” among public water utilities, facilitating best-practice exchanges on innovative solutions, and fostering joint innovation projects to address common challenges.