Abbanoa, the water operator of Sardinia, organised a seminar on alternative dispute resolution. This event was the opportunity to learn more on how to settle water-related disputes out of court, helping both customers and utilities save time and money.

Aquawal, the Wallon association of water operators, has contributed to a new study on water and electricity consumption in Wallonia (Belgium). The study identifies some interesting factors related to consumption patterns and affordability, namely that the price of water does not seem to influence the consumption patterns of households. In

The Paris water operator has signed the Paris Climate Action Charter , during an official ceremony which took place at Paris City Hall on the 16 October in the presence of Anne Hidalgo, Mayor of Paris, and of Celia Blauel, Paris deputy Mayor for environment and President of Eau de