8 February 2018 09:30–13:30
The expectations of citizens and stakeholders as regards information in the water sector have been increasing in the last years. On the one hand, consumers are paying greater attention to the quality of the product they consume and the services they use. On the other hand, there is growing awareness
On the 23rd of June, on the occasion of the Public Services day, the Paris’ drinking water operator and member of APE Eau de Paris was awarded the United Nations Public Service Award. This award, which aims at rewarding excellence in the public sector, was given to Eau de Paris
APE member Gruppo CAP has surpassed important, private operators such as Acea, A2A, Hera and Iren to clinch the first prize at this year’s Top Utility Analysis awards. The decision was taken by a network of independent experts who analyze and rate the overall social, environmental and economic performance of
Abbanoa, the water operator of Sardinia, organised a seminar on alternative dispute resolution. This event was the opportunity to learn more on how to settle water-related disputes out of court, helping both customers and utilities save time and money.
In February 2016 the OECD published its report Water Governance in Cities. This report incorporates the results of a survey of 48 cities with different water management models. APE and its members have actively participated to the report by providing input and feedback on its draft content.
The President of APE, Célia Blauel, has signed -on behalf of APE- the the multi-stakeholder joint declaration in support of the draft Principles on Water Governance. The high-level signing ceremony took place during the 7th World Water Forum in Korea. Download the Daegu Declaration